Use of information
Examples of the types of personal information we will collect are: name, company, postal address, email address, phone number, details of website and product usage and product commentary.
We will use the personal information provided to us in order to:
- Process orders submitted by you.
- Customize the service we provide to you.
- Administrate or otherwise carry out our obligations in relation to any agreement you have with us.
- Verify your identity (for example if you participate in any promotions administered by us).
- Anticipate and resolve any problems with any goods or services supplied to you.
- Carry out market research and surveys and track sales data.
- Track your engagement with us.
- To send you follow-up communications relating to software downloaded from our site.
- Send you information about our other products and services.
We may also ask you for other optional information such as what sort of equipment/device/software you use and what other subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalized to your needs and preferences.
Although we do not make it compulsory to give us every item of information we ask for, the more information volunteered by our customers (and the more accurate it is), the better we can match our services to the needs of the body of our customers.
We also collect information from you if you choose to take part in any of our on-site surveys or promotions. We will use this information to administer the promotion, help us to plan other promotions and improve the services we provide.